سياسة الاستبدال والاسترجاع

Replacement and return policy Thank you for your trust in our store, and we would like to clarify the replacement and return policy: The customer does not have the right to replace or return after completing the purchase, in order to preserve the quality and safety of the products, due to their special nature (clothing / abayas). In case the product arrives damaged, defective, or not matching the order, the store is committed to fixing the defect or replacing the product with a similar one without any additional costs to the customer, or refunding the full amount. The customer must notify the store within 24 hours of receiving the order if there is any problem, with attached photos showing the condition of the product. If no notification is made within the specified period, the product is considered accepted, and the customer has no right to claim replacement or return. The store is not responsible for any damage caused by misuse or improper washing.